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Shopping Guide
Shopping Process
Add items to cart
Add items to your cart by clicking on the Add to Cart button for each item you want to buy.
Confirm cart contents
Once you've added everything you want to your cart, click the View Cart button. On this page, confirm the contents of your cart, and then click Check Out.
Check out
You will be prompted to log in or create an account, or check out as a guest. Choose the option you desire and follow the steps that appear.
Confirm order details
You will receive an order confirmation email after completing the checkout process. Please ensure all details are correct, and contact us if there are any problems or questions.
Receive items
The last step is waiting to receive your order. Depending on the shipping option selected, this may take some time. Once you receive your items, enjoy! Again, if there are any problems with your order, please don't hesitate to contact us and we'll do our best to help fix the issue. Happy shopping!
Air mail(Small Packet) is the most reasonable way to send packages overseas but it's UNINSURED and UNTRACKABLE and we will not take any responsibilities for the loss or damages of the package during delivery. Please choose EMS or Registered mail option for insured trackable delivery.

If you spend $40 or more on merchandise you will receive FREE UPGRADE to REGISTERED AIRMAIL SHIPPING OPTION from standard airmail.

Delivery Times

Your order will typically be processed and dispatched within 5 days of being received (order & full payment, working days only).




FREE SHIPPING UPGRADE TO EMS FROM REGISTERED AIRMAIL WILL BE APPLIED FOR ORDERS OVER $80 (BEFORE SHIPPING)


Overseas Delivery to most countries can take 5 to 15 business days after your order is dispatched however we cannot be responsible for delays due to customs and/or duty regulations and procedures. Delivery times may vary, particularly during Christmas and other holiday periods.

Delivery to some remote areas may take a little longer.


Payment
Please note that all orders are processed only after the full payment is received, and we would like to ask you to make the payment at the time of your order placement for the fast delivery. Your order may be canceled if no payment is made within 3 days, however we appreciate you contact us if you wish to cancel your order especially on magazines as the stocks are limited .


For international orders, duty/import taxes are the responsibility of the customer.

申し訳ございませんが、日本国内への発送には対応しておりません。
Shipping & Handling
Standard Airmail (No insurance, No tracking no. / 5-15 Business Days+)

Shipping zones
STANDARD AIRMAIL is NOT INSURED AND NOT TRACKABLE, we will not take any responsibilities for the loss or damages of the package during delivery. Please select EMS (Express Mail) for insured shipping. With extra US$5.60 to the standard airmail postage, you can use REGISTERED AIRMAIL.

Air Mail (Small Packet) is only available for packages under 2kg of weight.

With extra US$5.60 you can use REGISTERED AIRMAIL.

For packages over 2KG of weight
EMS or International courier service will be applied.
For packages that are over 3KG of weight are likely to be less expensive than EMS (in some cases close to half the cost of EMS). Please inquire for the shipping rate.

All custom duties are paid by customers.

If you spend $40 or more on merchandise you will receive FREE UPGRADE to REGISTERED AIRMAIL SHIPPING OPTION from standard airmail.
Registered Airmail (Insured up to $75, with Tracking No.* / 5-15 Business Days)

Shipping zones
*Registered Airmail is insured for up to US$75 and tracking service is available in some countries. Usually the shipping information will be updated after 10 days.
Please refer to this page for more information on tracking service with Registered Airmail:
http://www.post.japanpost.jp/int/ems/delivery/ems_search_en.html#r-airmail

Delivery time for Registered airmail is 5-15 business days (same as standard airmail).

If you spend $40 or more on merchandise you will receive FREE UPGRADE to REGISTERED AIRMAIL SHIPPING OPTION from standard airmail.
EMS (Insured with Tracking No. 3-5 Business Days.)

Shipping zones
EMS (EXPRESS MAIL SERVICE) is insured and tracking number will be provided. The delivery time to most countries are normally 3-5 business days, but it can take longer if stopped at custom.

International courier service is also available.
For packages that are over 3KG of weight are likely to be less expensive (in some cases close to half the cost of EMS). Please inquire for the shipping rate.

All custom duties are paid by customers.
SAL -Economy Airmail REGISTERED (Insured up to $75 with Tracking No.* / 2-4weeks)

Shipping zones
Small Packet Economy Airmail (Registered SAL). Normal delivery time to most countries are 2-4 weeks. The package is registered with tracking number and it will be delivered to your door.

*Registered Airmail is insured for up to US$70 and tracking service is available in some countries. Usually the shipping information will be updated after 10 days.

Only available for package up to 2kg of weight.
SAL -Economy Airmail (No insurance, No tracking no. 2-4weeks)

Shipping zones
SAL Economy Airmail is NOT insured and it can not be tracked. We will not be responsible for the loss or damage of the package during delivery. Normal delivery time to most countries is 2-4 weeks.
Tax
Prices include tax. No additional taxes will be added on checkout.
There will be no sales tax charged on your international orders however you will be responsible for the duties and local taxes if should you be charged any on arrival to your country.
Payment
The following payment options are available:
PayPal
Coupon
If you have a coupon code please enter the code when checking out.
Reward Points
Reward point system is no longer available.

You can start using UGUiSU Points as soon as you have 1 Confirmed Point available (equivalent to 1 USD) from your next purchase.

Your UGUiSU points will expire after one year from your last purchase.

You must register your email address to earn reward points, and log in with the same email address to use or build up on points.
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